Create or Join a Conference Call Using Join

Requirements: See Join.

Note: If you are using Accessibility Mode, see Create a Conference Call in Accessibility Mode. For more information about displaying a queue other than your own (My Interactions), see Monitor Two or More Queues at the Same Time.

You can create or join a conference call in My Interactions or a station or user queue that you are monitoring.

To create or join a conference call using Join:

Open the user or station queue you are monitoring.
Select the call or conference call you want to join.
Do one of the following:
- Click the Join button.
- Right click the call and choose Join from the menu that appears.

Result: You are now connected to the call (or conference call already in progress).